Terms of Service

Last Updated: June 21, 2026

Welcome to Bogorian Creative. These Terms of Service ("Terms") govern your access to and use of our website, products, services, quotations, and custom manufacturing projects.

By accessing this website, requesting a quotation, placing an order, or engaging our services, you agree to be bound by these Terms.

1. About Bogorian Creative

Bogorian Creative is a workshop based in Cisarua, Bogor, Indonesia, specializing in:

• Display Food

• Food Replicas

• Artificial Food

• Food Props

• Custom Food Models

• Visual Merchandising Displays

Our products are intended for commercial displays, restaurants, cafés, bakeries, hotels, exhibitions, educational purposes, photography, and promotional activities.

2. Acceptance of Terms

By using this website or placing an order, you acknowledge that:

• You have read and understood these Terms.

• You agree to comply with all applicable laws and regulations.

• You accept responsibility for any information you submit to us.

If you do not agree with these Terms, please discontinue use of our website and services.

3. Quotations and Pricing

All quotations are provided based on information available at the time of request.

Pricing may vary depending on:

• Product dimensions

• Quantity ordered

• Material requirements

• Design complexity

• Finishing specifications

• Packaging requirements

• Shipping destination

Bogorian Creative reserves the right to revise quotations if project specifications are modified after a quotation has been issued.

Quotations do not constitute a binding agreement until confirmed by both parties.

4. Custom Orders

Most products offered by Bogorian Creative are custom-made.

Customers are responsible for providing accurate:

• Product references

• Dimensions

• Specifications

• Design instructions

• Photographs

• Samples (if applicable)

Because products are handcrafted, slight differences in:

• Color

• Texture

• Shape

• Surface finish

may occur and shall not be considered manufacturing defects.

5. Order Confirmation

Production will begin only after:

• Order details have been confirmed.

• Payment requirements have been fulfilled.

• Necessary project references have been received.

Bogorian Creative reserves the right to decline projects that cannot be reasonably produced or that violate applicable laws or intellectual property rights.

6. Payment Terms

Payment methods may include:

• Bank Transfer

• Marketplace Transactions

• Approved Digital Payment Methods

For custom projects, deposits or advance payments may be required before production begins.

Failure to complete payment obligations may result in production delays, suspension, or cancellation of the order.

7. Production Schedule

Production timelines vary according to:

• Project complexity

• Quantity

• Material availability

• Current production workload

Estimated production schedules are provided in good faith but are not guaranteed delivery commitments.

Unexpected delays may occur due to circumstances beyond our reasonable control.

8. Shipping and Delivery

Orders may be shipped through third-party logistics providers.

While we carefully package products for shipment, Bogorian Creative is not responsible for delays, disruptions, or damages caused by shipping carriers after products have been handed over for delivery.

Customers are encouraged to inspect shipments immediately upon receipt.

9. Returns and Refunds

Due to the custom-made nature of our products:

Non-Returnable Products

Custom orders are generally not eligible for:

• Returns

• Exchanges

• Refunds

once production has commenced.

Exceptions

Claims may be considered if:

• The wrong product was delivered.

• The delivered item substantially differs from approved specifications.

• The product arrives with significant manufacturing defects.

Any claim should be reported within a reasonable period after delivery and accompanied by supporting photographs.

10. Intellectual Property

All content displayed on this website, including but not limited to:

• Logos

• Product photographs

• Graphics

• Text

• Designs

• Branding materials

remain the property of Bogorian Creative unless otherwise stated.

Unauthorized copying, reproduction, distribution, or commercial use is prohibited without prior written permission.

11. Customer-Provided Materials

Customers warrant that they possess the necessary rights, permissions, or licenses for any designs, images, references, trademarks, or materials submitted for production.

Bogorian Creative shall not be liable for intellectual property disputes arising from customer-provided content.

12. Website Content

Information provided on this website is intended for general informational purposes.

While we strive for accuracy, we make no guarantees regarding:

• Completeness

• Accuracy

• Reliability

• Availability

of website content.

Information may be updated, modified, or removed without prior notice.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Bogorian Creative shall not be liable for:

• Indirect damages

• Consequential damages

• Business interruption

• Loss of profits

• Loss of opportunities

• Loss of data

arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the affected order.

14. Force Majeure

Bogorian Creative shall not be responsible for delays or failures resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters

• Floods

• Earthquakes

• Fires

• Government actions

• Transportation disruptions

• Labor disputes

• Supply chain interruptions

15. Privacy

Customer information is handled in accordance with our Privacy Policy.

By using our services, you consent to the collection and use of information necessary to process inquiries, quotations, orders, and customer support.

16. Modifications to Terms

Bogorian Creative reserves the right to revise these Terms of Service at any time.

Updated versions will be published on this page and become effective immediately upon publication.

Continued use of our website or services constitutes acceptance of any revised Terms.

17. Contact Information

Bogorian Creative

Display Food & Food Replica Specialist

Cisarua, Bogor, West Java 16750
Indonesia

Email: bogorianfurniture@gmail.com

WhatsApp: +62 853-2009-3335

Thank you for choosing Bogorian Creative.